ABOUT US

From Left to Right: Cory Chandler, Sue Cline, Taylor Willams, Kellie Klein, and Greg Johansing

OUR AGENCY

Williams & Co. Insurance is an INDEPENDENT and FAMILY OWNED insurance Agency. Established in 1938 by Earl Williams and later joined by John Williams in 1972 and currently by Taylor Williams in 2007. Our presence in the local communities, state and national levels has provided service to both our individuals and commercial customers for over seventy years. Williams & Co. is also a principal in Arroyo Insurance Services, founded in 1983.

 

Williams & Co. Insurance is a 3rd Generation Family owned agency. We take great pride in our agency, community, and clients. As an independent agent we offer choice, provide a high level of service, and our local to your community, but what does that really mean?

HERE IS HOW WE ARE DIFFERENT

CHOICE

As an independent agent, we offer a choice of multiple insurance carriers, coverages, price, and more. Our main focus is to find the insurance coverage that best suit your unique needs and gives you the best options for your home, auto, umbrella, and any other specialty items. In addition, we know you have a choice when selecting a local independent agent.We want to continue to show how we earn your trust through our regular communication, personal relationships, and community involvement.

PROVIDE HIGH LEVEL OF SERVICE

To us, service means you will know who our staff members are – and not just the usual run of the mill insurance stuff. You will know about them as people and we want to know the same about you. So when you call you will know who you are talking to! We will also be available in the event of a claim. Being independent we work for you, not the insurance companies. We will be there to make sure your interests are protected and not forgotten.

LOCAL

When most people say they are local, they mean they have an office in your community. While that is true of us, when we say we are local we mean we are a part of your community. We are involved with local and national charities and organizations that benefit where we live. We believe that if we put our time and money where it matters the most we all benefit.

From Left to Right: Taylor Williams, Kellie Klien, John Williams

OUR FAMILY

Williams & Co. Insurance is a 3rd generation agency, and we’re still trying to live up to the expectations and commitments started by Earl Williams in 1936. When John took over he lived and worked by 3 things in mind:

• CARE FOR EACH INDIVIDUAL CLIENT
• SUPPORT OUR COMMUNITY
• HAVE FUN ALONG THE WAY

 

Sounds simple, but with the way the world has changed, we don’t do business with every client face to face the way that Earl did. So we do some things differently, like communicate through newsletters and social media instead of seeing everyone in town at the local diner. Instead, we assist at events where we see many of you, such as youth sports and food drives.

 

We want you to hold us to the high standard of service we strive for – we hope
you’ll provide your comments on feedbacks through Yelp and Social Media. We know that you rely on us to protect your most valuable treasures, including family, home, cars, and finances. So do like Earl always said, “Leave the worrying to us and get on with your dreams and save your money for the rainy day!”

WHAT CLIENTS LIKE YOU SAY ABOUT US

  • “I had my auto and homeowners with Allstate. It wasn’t always easy to get answers and I don’t think I ever had a policy review conversation beyond forced changes with a house or a car. Kellie and Taylor took all of my insurance policies, studied them, compared them to several other companies, and put together a holistic insurance plan to cover my house, my cars, my boat, everything. They put different policies with different companies to get the best pricing for the coverage elements that were important to me. I can’t believe that for twenty years I just accepted what I got and assumed that I had best pricing because of multi-policy discounts. I had no idea all of this could be handled with such customization and personal attention AND wouldn’t cost me more. It’s so comforting to know that when I call in with something it will always be handled quickly and with personal attention.”

    Todd D. Reynolds, CIMA, Pasadena, CA

  • “ Always Professional Always Responsive. I have used Arroyo Insurance Agency and Taylor Williams for my 5 restaurants and personal needs, I have never been disappointed with the value or the quality of the products and services offered. As you can imagine with 5 business, 4 cars and a house, I call on Taylor almost weekly for something. He always responds quickly and professionally no matter what time of the day. Thank you Taylor for making my life easier and always tending to whatever needs I have.”

    Daniel Kronfli, Glendale, CA

  • "Greg Johansing at Arroyo Insurance Services was able to completely overhaul our troubled insurance program. After a very thorough review, we found out that we were overpaying for inferior homeowners, auto and umbrella protection. Our coverage is now accurately placed with a top tier carrier at an affordable rate.”

    Rick & Jennifer G., San Fernando Valley, CA

  • "My experience with Taylor Williams of Arroyo Insurance has been tremendous. The firm has assisted with both our personal P&C insurance for our home and rental property as well as our commercial insurance for our business. Taylor and Arroyo Insurance understand the business owners’ needs. They are incredibly responsive to questions and understand that as business owners we are busy running the business and in our case practicing law, that we don’t have time to research information. They always have the answers right at their fingertips! On the personal side, we have experience two instances where there has been damage to our home and we have filed a claim or considered filing one and they walked us through the process. This put us at ease.”

    Vanessa Terzian, La Canada, CA